Nintex is seeking a Senior Customer Success Manager to enhance customer engagement and drive product adoption remotely. The ideal candidate will proactively manage customer health and engagements across a diverse portfolio, leveraging data and insights to ensure customer success and retention
Job Summary
The Senior Customer Success Manager is responsible for driving product adoption, value realization, and retention at scale across a broader and more complex customer portfolio.
The Sr CSM proactively manages customer health and engagement using usage telemetry, adoption signals, and actionable insights to prioritize intervention, mitigate risk, and drive growth.
This role operates with a high degree of autonomy and partners cross-functionally to execute repeatable success plays and ensure consistent, data-driven customer outcomes.
Matching Summary
Match Score: 85
Nintex is seeking a Senior Customer Success Manager to enhance customer engagement and drive product adoption remotely. The ideal candidate will proactively manage customer health and engagements across a diverse portfolio, leveraging data and insights to ensure customer success and retention.