Partner with technology to create a digital operations model across all sub-functions of the central operations team
Job Summary
Partner with technology to create a digital operations model across all sub-functions of the central operations team.
Build and execute the operations strategy for both Retail and Group businesses, focusing on digital customer journeys and seamless service experiences.
Leverage technology as an enabler to deliver exceptional service standards to customers and distributors while focusing on cost efficiency and scalability.
Matching Summary
Partner with technology to create a digital operations model across all sub-functions of the central operations team.
Skills & Requirements
Must-have
Digital operations model across sub functions
Technology platform deployment for Go live
Cost efficiency with scalability
Execute Customer First strategy
Build and execute Operations strategy for Retail and Group business
Nice-to-have
Empathize with the customer
Differentiated, uniquely delightful, and bespoke experience
Leveraging new age digital tools
Co-creation and collaboration
Solving business problems by adopting offbeat path
Key Requirements
Bachelor's degree from a recognized institute
Deep functional understanding of Insurance Operations