Competitive salary per collective labour agreement...
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Excellent verbal and written english communication skills
Strong customer service orientation with friendly demeanor
Ability to multi-task in fast-paced environment
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Swissôtel Amsterdam is seeking a full-time Front Office Agent to provide exceptional guest service in a luxury hotel setting. The ideal candidate should possess a strong hospitality background and excellent communication skills, with a passion for guest service and a willingness to learn.
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Job Summary
The role involves delivering warm, authentic, and unforgettable service to make every guest feel valued from check-in to check-out.
Employees will coordinate with housekeeping and maintenance departments to ensure room readiness and resolve guest complaints professionally.
The position offers a competitive salary, uncapped incentive programs for up-selling, and access to Accor's global employee benefit system.
Matching Summary
Match Score: 75
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Swissôtel Amsterdam is seeking a full-time Front Office Agent to provide exceptional guest service in a luxury hotel setting. The ideal candidate should possess a strong hospitality background and excellent communication skills, with a passion for guest service and a willingness to learn.
**
Salary
Competitive salary per Collective Labour Agreement Scale V; Uncapped incentive program based on up-selling; 8% gross holiday allowance; €150 monthly travel allowance
Skills & Requirements
Must-have
Excellent verbal and written English communication skills
Strong customer service orientation with friendly demeanor
Ability to multi-task in fast-paced environment
Nice-to-have
Proficiency in Opera or Opera Cloud property management software
Previous experience as a Front Office Agent
Proficiency in additional languages beyond English
MBO/HBO level education in hotel management
Key Requirements
MBO/HBO level of education preferably in hotel management
Basic accounting and cash handling skills
Flexibility to work various shifts including evenings and weekends