Butler Command Center / Telephone Operator

Raffles Bali

South Kuta, Indonesia
On-site
Minimum 1 year luxury hospitality experience
Excellent verbal communication skills
Fluent in english language
The role serves as the primary point of contact for guests seeking personalized butler service at a legendary luxury resort

Job Summary

  • The role serves as the primary point of contact for guests seeking personalized butler service at a legendary luxury resort.
  • Candidates must coordinate requests across departments to ensure timely completion and proactive resolution of concerns.
  • The company offers exclusive colleague perks including complimentary upgrades, extended stays, and discounts across Fairmont & Raffles properties.

Matching Summary

The role serves as the primary point of contact for guests seeking personalized butler service at a legendary luxury resort.

Skills & Requirements

Must-have

  • Minimum 1 year luxury hospitality experience
  • Excellent verbal communication skills
  • Fluent in English language
  • Strong organizational and multitasking skills
  • High emotional intelligence

Nice-to-have

  • Proficiency in Opera PMS system
  • Additional languages like French or Arabic
  • Analytical mindset for operational data
  • Strategic problem-solving approach
  • Experience with guest personalization

Key Requirements

  • 1+ year luxury hospitality experience
  • English fluency required
  • Opera PMS familiarity preferred

Work Rights

Not specified

Tailored Resume

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