Site It Technical Manager

AstraZeneca

Singapore
Fully remote
It infrastructure and services delivery
Service performance management
It standards and compliance
The Site IT Technical Manager will lead or support a local team of skilled IT professionals to deliver and drive improvements for IT infrastructure, tools, and services supporting the workforce across the site

Job Summary

  • The Site IT Technical Manager will lead or support a local team of skilled IT professionals to deliver and drive improvements for IT infrastructure, tools, and services supporting the workforce across the site.
  • Accountable for the highest levels of user experience and satisfaction for all services delivered into their site including new service introductions.
  • Ensure IT is carried out in a defined manner at the site, including asset management, SOx, GxP and IT security, internal and external assurance activities are implemented and outputs actioned.

Matching Summary

The Site IT Technical Manager will lead or support a local team of skilled IT professionals to deliver and drive improvements for IT infrastructure, tools, and services supporting the workforce across the site.

Skills & Requirements

Must-have

  • IT infrastructure and services delivery
  • Service performance management
  • IT standards and compliance
  • Vendor contract management
  • User experience and satisfaction
  • ITSM toolset knowledge

Nice-to-have

  • Continuous learning and training
  • Colleague centricity and relationship management
  • Self-service culture promotion
  • Digitalization and automation focus

Key Requirements

  • Experience in a Service Manager role
  • Solid experience in Bio/Pharma or Retail industry
  • Fluent in English written and spoken
  • Demonstrable experience managing local vendors

Work Rights

Not specified

Tailored Resume

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