IT Technical Service Desk Support

AURIONPRO MARKET SYSTEMS PTE. LTD.

D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, 438B ALEXANDRA ROAD ALEXANDRA TECHNOPARK 119968
Sgd 4,500 - 9,000 / monthly pm
**
Troubleshooting
Office 365
Laptops
** AURIONPRO MARKET SYSTEMS PTE. LTD. is seeking an IT Technical Service Desk Support Engineer with 2-5 years of experience to provide end-user support primarily for a Windows ecosystem. The role involves troubleshooting hardware and software issues, managing incidents through ticketing systems, and ensuring smooth IT operations for both onsite and remote users. **

Job Summary

  • The Team We are looking for an experienced IT Service Desk Support Engineer with 2–5 years of experience in providing end-user support for Windows ecosystem, hardware, and software troubleshooting
  • The candidate will be responsible for handling user issues through ticketing systems, phone, and chat support while ensuring smooth IT operations for onsite and remote users
  • Key Responsibilities: Provide L1/L2 support for Windows OS, Office 365, VPN, Teams Telephony, mobile devices, printers, and meeting room solutions

Matching Summary

Match Score: 75

** AURIONPRO MARKET SYSTEMS PTE. LTD. is seeking an IT Technical Service Desk Support Engineer with 2-5 years of experience to provide end-user support primarily for a Windows ecosystem. The role involves troubleshooting hardware and software issues, managing incidents through ticketing systems, and ensuring smooth IT operations for both onsite and remote users. **

Salary

SGD 4,500 - 9,000 / Monthly

Skills & Requirements

Must-have

  • Troubleshooting
  • Office 365
  • Laptops
  • SCCM
  • Anti-Virus

Nice-to-have

  • ITIL Process
  • Maintaining Quality Documentation
  • Citrix
  • Peripheral Systems
  • Printers
  • Mobile Devices

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

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