Strategic Customer Success Manager, Sea

Jamf

Singapore
Remote
5+ years customer success or account management experience
Managing strategic enterprise accounts with global complexity
Expertise in apple ecosystems and enterprise it workflows
This role empowers the employee to own the success and retention of Jamf's most complex and high-value accounts as a trusted advisor to executive stakeholders

Job Summary

  • This role empowers the employee to own the success and retention of Jamf's most complex and high-value accounts as a trusted advisor to executive stakeholders.
  • The position requires leading executive business reviews, driving adoption of Jamf solutions across large-scale deployments, and owning the full renewal cycle including forecasting and negotiation.
  • Candidates will be expected to travel between 20% - 40% to attend events specific to their role, including international travel.

Matching Summary

This role empowers the employee to own the success and retention of Jamf's most complex and high-value accounts as a trusted advisor to executive stakeholders.

Skills & Requirements

Must-have

  • 5+ years Customer Success or Account Management experience
  • Managing strategic enterprise accounts with global complexity
  • Expertise in Apple ecosystems and enterprise IT workflows

Nice-to-have

  • Certifications in Jamf Products (Jamf 100, 170, 200)
  • Experience in IT, cybersecurity, or endpoint management solutions
  • Technical acumen in MDM, Apple Business Manager, or security frameworks

Key Requirements

  • Bachelor's Degree preferred
  • Must be based in Singapore and legally authorized to work there
  • Participation in ongoing security training is mandatory

Work Rights

Must be legally authorized to live and work in Singapore

Tailored Resume

Cover Letter