Logitech G is seeking a Cx Knowledge Quality & Performance Specialist to enhance their knowledge base by ensuring accuracy, clarity, and user-focused content. The ideal candidate will have a background in content quality assurance or knowledge management and a passion for improving customer self-service experiences
Job Summary
Logitech is committed to putting customers first and exceeding expectations.
As a CX Knowledge Quality & Performance Specialist, you will enhance the quality and performance of self-help resources.
The company values diversity and offers a flexible work environment.
Matching Summary
Match Score: 85
Logitech G is seeking a Cx Knowledge Quality & Performance Specialist to enhance their knowledge base by ensuring accuracy, clarity, and user-focused content. The ideal candidate will have a background in content quality assurance or knowledge management and a passion for improving customer self-service experiences.
Skills & Requirements
Must-have
Content quality assurance
Analytical skills for data interpretation
Experience in knowledge management
Nice-to-have
Proactive in driving content improvements
Strong relationship-building skills
Empathy for self-service users
Key Requirements
Minimum 2 years in content quality assurance
Bachelor’s degree in relevant field
Exceptional written and verbal communication skills