Auxiliar Atenção Cliente - Pessoa Com Deficiência São Bernardo Do Campo

OTIS

São Bernardo do Campo, São Paulo, Brazil
Not specified; not specified; not specified
Availability for 5x2 shift schedule
Ability to answer calls within 20 seconds
Experience with call logging and prioritization
The role involves attending to and registering client calls while ensuring rapid resolution and high customer satisfaction

Job Summary

  • The role involves attending to and registering client calls while ensuring rapid resolution and high customer satisfaction.
  • Employees must monitor call priorities and guarantee that service time targets are met within the company's strict metrics.
  • Otis is a global industry leader in elevator and escalator services, offering opportunities for training and career development.

Matching Summary

The role involves attending to and registering client calls while ensuring rapid resolution and high customer satisfaction.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Availability for 5x2 shift schedule
  • Ability to answer calls within 20 seconds
  • Experience with call logging and prioritization

Nice-to-have

  • Commitment to safety, ethics, and quality standards
  • Strong customer satisfaction focus
  • Ability to coordinate with field technicians

Key Requirements

  • Disability accommodation eligibility specified in title
  • Willingness to work 5 days on, 2 days off schedule
  • No specific degree or certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter