Team Lead, Market Operations

Carvana

North Little Rock, AR, United States
Full-time salary position; benefits: medical, dent...
On-site
5+ years customer facing team experience
3+ years management experience
Proven history of developing employees
The role is responsible for running the local Carvana hub including market launch, operations, logistics, and consumer branding

Job Summary

  • The role is responsible for running the local Carvana hub including market launch, operations, logistics, and consumer branding.
  • The Team Lead must actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals.
  • Employees receive full-time salary, medical/dental/vision benefits, 401K match, and perks like student loan payments and vehicle discounts.

Matching Summary

The role is responsible for running the local Carvana hub including market launch, operations, logistics, and consumer branding.

Salary

Full-Time Salary Position; Benefits: Medical, Dental, Vision, 401K match; Perks: Student loan payments, vehicle discounts, pet benefits

Skills & Requirements

Must-have

  • 5+ years customer facing team experience
  • 3+ years management experience
  • Proven history of developing employees
  • Strategic planning and process improvement
  • Willingness to work weekends

Nice-to-have

  • Bachelor's Degree preferred
  • Experience with Salesforce or Tableau
  • Analytical mind for data reporting
  • Experience handling logistics operations
  • Enthusiasm for fast-paced environment

Key Requirements

  • 5+ years work experience in customer facing team environment
  • 3+ years of management experience
  • Prior experience with strategic planning
  • Willingness to work weekends

Work Rights

Not specified

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