Base: $82,875 to $121,550; bonus/equity: not speci...
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End-to-end warranty process
Customer-focused warranty experience
Data-driven decision-making
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Dematic is seeking a Warranty Program Manager to oversee and improve warranty programs, ensuring a customer-focused experience while driving efficiencies and cost optimization. The ideal candidate will have a strong background in warranty management, engineering, or quality, with excellent analytical and communication skills.
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Job Summary
Lead and continuously improve end-to-end warranty programs, including standard project, extended, parts, and manufacturing warranties.
Manage processes to ensure a consistent, customer-focused warranty experience while driving efficiency and cost optimization.
Analyze warranty data to identify trends, forecast risks, and support data-driven decision-making through cross-functional collaboration.
Matching Summary
Match Score: 75
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Dematic is seeking a Warranty Program Manager to oversee and improve warranty programs, ensuring a customer-focused experience while driving efficiencies and cost optimization. The ideal candidate will have a strong background in warranty management, engineering, or quality, with excellent analytical and communication skills.
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Salary
Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
end-to-end warranty process
customer-focused warranty experience
data-driven decision-making
cross-functional collaboration
warranty cost reduction strategies
Nice-to-have
influence-driven environment
culture of ownership
seamless warranty solutions
Key Requirements
Bachelor's degree in Business, Engineering, Quality Management, or related field
5+ years of experience in warranty management, customer service, or quality