Patient Registration Representative

University of Miami

Deerfield Beach, FL, United States
Onsite
Professional and welcoming demeanor
Patient access registration functions
Collect patient's self-pay responsibility
The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately

Job Summary

  • The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
  • Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.

Skills & Requirements

Must-have

  • Professional and welcoming demeanor
  • Patient access registration functions
  • Collect patient's self-pay responsibility
  • UHealth policies and procedures
  • Fast-paced, complex environment

Nice-to-have

  • Bilingual (English/Spanish, English/Creole, etc.)
  • Knowledge of medical terminology
  • Serve as Patient Advocate
  • Service Ambassador

Key Requirements

  • High School Diploma required
  • One (1) year of relevant experience required
  • Two (2) years of relevant experience required
  • Three (3) years of relevant experience required
  • Excellent verbal and written communications skills
  • Excellent critical thinking, analytical, troubleshooting, problem resolution, and customer service skills
  • Excellent mathematical and cash management skills
  • Ability to work as an integral team member
  • Excellent interpersonal skills
  • Computer literate and ability to use multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter