Customer Service Representative

Sports Experts

Laval, Quebec, Canada
Not specified (assumed onsite)
Bilingual french and english communication
High school diploma required
Microsoft office suite knowledge
Sports Experts, part of the Canadian Tire family, is seeking a bilingual Customer Service Representative to assist customers and store staff with post-sale inquiries, returns, and issues, ensuring a high standard of service. The ideal candidate should possess strong communication skills, organizational abilities, and a commitment to customer care

Job Summary

  • The role involves servicing Sports Experts customers in a timely professional manner while supporting store employees with post-sale issues.
  • Candidates must be bilingual in French and English with strong written and spoken communication skills to handle emails, calls, and social media escalations.
  • The company offers comprehensive benefits, retirement programs, continuing education, and career growth opportunities within the Canadian Tire family.

Matching Summary

Match Score: 85

Sports Experts, part of the Canadian Tire family, is seeking a bilingual Customer Service Representative to assist customers and store staff with post-sale inquiries, returns, and issues, ensuring a high standard of service. The ideal candidate should possess strong communication skills, organizational abilities, and a commitment to customer care.

Skills & Requirements

Must-have

  • Bilingual French and English communication
  • High School Diploma required
  • Microsoft Office suite knowledge

Nice-to-have

  • Previous customer service experience
  • Excellent organizational skills
  • Attention to detail
  • Social media escalation handling

Key Requirements

  • High School Diploma
  • Bilingual (French and English)
  • Knowledge of Microsoft Office suite

Work Rights

Not specified

Tailored Resume

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