Maconomy Support Sme

Kyndryl

Hybrid
3-4 years support analyst experience
Maconomy erp system expertise
Financial modules ap ar gl fa hr
The role involves monitoring incoming tickets, determining issue severity, and conducting root-cause analysis for Maconomy financial modules

Job Summary

  • The role involves monitoring incoming tickets, determining issue severity, and conducting root-cause analysis for Maconomy financial modules.
  • Employees will work in a flexible, supportive environment where well-being is prioritized and innovation is encouraged.
  • Career growth opportunities include advancing to roles such as Principal Engineer or Vice President of Software within the company.

Matching Summary

The role involves monitoring incoming tickets, determining issue severity, and conducting root-cause analysis for Maconomy financial modules.

Skills & Requirements

Must-have

  • 3-4 years support analyst experience
  • Maconomy ERP system expertise
  • Financial modules AP AR GL FA HR
  • Ticketing systems ServiceNow Jira
  • ITIL best practices knowledge

Nice-to-have

  • Growth mindset and customer focus
  • Inclusive borderless work style
  • Clear user-friendly documentation skills
  • Strong analytical root cause analysis
  • DevOps tools and modern engineering

Key Requirements

  • Bachelor's degree in Computer Science or equivalent
  • ITIL Foundation Certification preferred
  • Hyperscaler certification (Azure AWS GCP) optional

Work Rights

Not specified

Tailored Resume

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