Senior Manager, Retention, Loyalty & Personalization

Samsung Electronics

Canada
Base: $105,000 to $145,000; bonus/equity: not spec...
Onsite
8+ years in crm
Experience with personalization technologies
Strong analytical skills
The Senior Manager will lead the personalization strategy to enhance customer retention and loyalty

Job Summary

  • The Senior Manager will lead the personalization strategy to enhance customer retention and loyalty.
  • This role involves collaboration with cross-functional teams to optimize customer experiences across channels.
  • Samsung offers competitive salaries, employee discounts, and comprehensive benefits from day one.

Matching Summary

The Senior Manager will lead the personalization strategy to enhance customer retention and loyalty.

Salary

Base: $105,000 to $145,000; Bonus/Equity: Not specified; Benefits: Comprehensive health coverage, employee perks

Skills & Requirements

Must-have

  • 8+ years in CRM
  • Experience with personalization technologies
  • Strong analytical skills

Nice-to-have

  • Excellent communication skills
  • Team collaboration experience
  • Creative problem-solving abilities

Key Requirements

  • Bachelor’s degree in Marketing or related field
  • Experience with Adobe Experience Manager
  • Knowledge of data privacy regulations

Work Rights

Not specified

Tailored Resume

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