Veterinary Care Coordinator Supervisor

Gentle Care Pet Clinic

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client experience
Front desk team performance
Daily operations
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
  • This role involves managing staff scheduling, ensuring efficient appointment flow, and partnering with leadership on hiring, onboarding, and training new team members.
  • Central Animal Hospital is committed to delivering high-quality veterinary medicine, creating a warm, welcoming client experience, and building a positive, team-driven culture.

Matching Summary

The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client experience
  • Front desk team performance
  • Daily operations
  • Patient interaction
  • High standard of client service

Nice-to-have

  • Mentoring others
  • Building strong teams
  • Compassionate leader
  • Collaborative environment
  • Team-first mindset

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred
  • Knowledge of veterinary workflows

Work Rights

Not specified

Tailored Resume

Cover Letter