Customer Care Operations Specialist With Dutch Language

Medtronic UK

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
Order-to-delivery lifecycle ownership
Process gap identification and resolution
Cross-functional team collaboration
You will own end-to-end operational excellence throughout the Order-To-Delivery lifecycle, identifying and addressing process gaps

Job Summary

  • You will own end-to-end operational excellence throughout the Order-To-Delivery lifecycle, identifying and addressing process gaps.
  • Medtronic offers a competitive Salary and flexible Benefits Package, recognizing employee contributions and sharing in success.
  • We are looking for candidates who live within a max. 80km radius of our Medtronic office in Heerlen, the Netherlands, with hybrid work expectations after training.

Matching Summary

You will own end-to-end operational excellence throughout the Order-To-Delivery lifecycle, identifying and addressing process gaps.

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Medtronic Incentive Plan (MIP); Benefits: Competitive and flexible benefits package

Skills & Requirements

Must-have

  • Order-To-Delivery lifecycle ownership
  • Process gap identification and resolution
  • Cross-functional team collaboration
  • Dutch and English communication
  • Microsoft Office proficiency
  • ERP and SAP experience

Nice-to-have

  • Proactive process challenging
  • Data-driven insights delivery
  • Project management methodologies
  • Customer experience passion

Key Requirements

  • Bachelor degree + 2 years experience
  • Customer care/service and order management experience
  • Max. 80km radius of Heerlen, Netherlands
  • Hybrid work model (min. 2 days in office)

Work Rights

Not specified

Tailored Resume

Cover Letter