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ALTROCKS TECH PTE. LTD. is seeking a Service Delivery Manager in Singapore with extensive experience in service delivery and operations management. The ideal candidate should have a strong technical background, particularly in managing mission-critical systems and application support, with a preference for those familiar with biometric and security systems.
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Job Summary
The role requires managing mission-critical systems and large-scale enterprise platforms within a service delivery context.
Candidates must possess strong experience in incident management, problem management, and handling customer interactions effectively.
Experience with biometric systems, security systems, or government projects provides a significant advantage for this position.
Matching Summary
Match Score: 75
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ALTROCKS TECH PTE. LTD. is seeking a Service Delivery Manager in Singapore with extensive experience in service delivery and operations management. The ideal candidate should have a strong technical background, particularly in managing mission-critical systems and application support, with a preference for those familiar with biometric and security systems.
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Skills & Requirements
Must-have
5-8 years Service Delivery experience
Mission-critical systems management
Incident and problem management
Application support and troubleshooting
SLA/KPI management and governance
Nice-to-have
Biometric or border control systems
Government project experience
ITIL certification knowledge
Multi-vendor environment management
Cloud-native platform familiarity
Key Requirements
Degree in IT, Computer Science, Engineering, or related field