Deliver the day-to-day design and maintenance of our case management solutions, so we can deliver a phenomenal and efficient P&C platform
Job Summary
Deliver the day-to-day design and maintenance of our case management solutions, so we can deliver a phenomenal and efficient P&C platform.
Gather, document, test and requirements for bp People and Culture Service Enabling systems (CRM, Telephony) to meet simple, complicated, and sophisticated business needs whilst ensuring that all standards, frameworks, compliance regulations and procedures are closely adhered to.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Matching Summary
Deliver the day-to-day design and maintenance of our case management solutions, so we can deliver a phenomenal and efficient P&C platform.
Skills & Requirements
Must-have
Salesforce or other SaaS CRM
Data Quality & integrity
Customer management and collaboration
MS Office experience
Agile framework
Translate business requirements into functional designs
Nice-to-have
Psychological safety
Continuous learning
Continuous improvement
Organizational knowledge
Resilience
Teamwork
Coaching & Customer centric thinking
Agile and Waterfall methodologies
Global organization experience
Key Requirements
Minimum of 4-5 years of experience Salesforce or other SaaS CRM
Minimum of 4-5 years of experience in Data Quality & integrity
Bachelor’s Degree in Economics, Business, Finance, Accounting or related field
Professional qualification in a relevant field, or equivalent experience