The Disability Specialist is responsible for ongoing support, development and coaching of Case Managers, claim reviews, client relations and customer service
Job Summary
The Disability Specialist is responsible for ongoing support, development and coaching of Case Managers, claim reviews, client relations and customer service.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
We’ll empower you to learn and grow the career you want and recognize and support you in a flexible environment where well-being and inclusion are more than just words.
Matching Summary
The Disability Specialist is responsible for ongoing support, development and coaching of Case Managers, claim reviews, client relations and customer service.
Salary
Base: $59,700.00 CAD - $99,500.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off
Skills & Requirements
Must-have
Disability management practices
Client relations and customer service
Ongoing support and coaching
Claim reviews and quality assurance
Nice-to-have
Strategic and innovative case management
Manage changing work volumes
Work efficiently under pressure
Collaborative team environment
Key Requirements
University degree in a relevant discipline
Fully bilingual (French/English)
Excellent knowledge of disability management products