Manager - Claims Operations

207

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
  • This hands-on leadership role involves coaching Group Managers and serving as the key contractual contact for client Youi.
  • The company offers a diverse culture with flexibility to work from home up to 2 days per week plus comprehensive learning opportunities.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Confident stakeholder management skills
  • Hands-on leadership capability

Nice-to-have

  • Ability to balance customer outcomes and risk
  • Experience shaping strategy for growth
  • Commitment to continuous improvement
  • Resilient and accountable team builder

Key Requirements

  • Proven experience in CTP claims
  • Personal injury claims background
  • Senior leadership experience required

Work Rights

Not specified

Tailored Resume

Cover Letter