Sr Business Process Analyst - Knowledge Management And Ai

Workday

Fully remote
8+ years business process analyst experience
5+ years knowledge management tools
Process mapping and lean six sigma
The role involves analyzing knowledge trends and driving process optimization initiatives to strengthen the knowledge ecosystem

Job Summary

  • The role involves analyzing knowledge trends and driving process optimization initiatives to strengthen the knowledge ecosystem.
  • Candidates will collaborate with cross-functional teams to integrate knowledge management systems with digital AI tools for global support.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field per quarter while supporting an inclusive culture.

Matching Summary

The role involves analyzing knowledge trends and driving process optimization initiatives to strengthen the knowledge ecosystem.

Skills & Requirements

Must-have

  • 8+ years Business Process Analyst experience
  • 5+ years knowledge management tools
  • Process mapping and Lean Six Sigma
  • SQL and data visualization proficiency
  • KCS methodology implementation

Nice-to-have

  • Experience with AI chatbot systems
  • Strong written and verbal communication
  • Adaptable to high-growth environment
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor's degree in related field
  • 8+ years as Business Process Analyst
  • 5+ years in knowledge management
  • 2+ years SQL experience
  • KCS and Lean Six Sigma certification desirable

Work Rights

Not specified

Tailored Resume

Cover Letter