Director, Services Operations & Planning

Rithum

Remote
**
Operational clarity and execution discipline
Enterprise initiative portfolio governance
Cross-functional accountability
** Rithum is seeking a Director of Services Operations & Planning to lead operational strategy and governance within the company. The role focuses on aligning client operations with strategic priorities while fostering cross-functional collaboration. **

Job Summary

  • Responsible for driving operational clarity, execution discipline, and strategic alignment across the client organization, ensuring strategic priorities translate into measurable operational outcomes.
  • Owns the executive client operations performance package and narrative for ELT, board, and investor reporting, and runs the enterprise client initiative portfolio including intake, prioritization, and execution.
  • Drives cross-functional accountability, governs operational enablement standards, and identifies AI-enabled operational opportunities to improve productivity and efficiency.

Matching Summary

Match Score: 75

** Rithum is seeking a Director of Services Operations & Planning to lead operational strategy and governance within the company. The role focuses on aligning client operations with strategic priorities while fostering cross-functional collaboration. **

Skills & Requirements

Must-have

  • operational clarity and execution discipline
  • enterprise initiative portfolio governance
  • cross-functional accountability
  • AI-enabled operational opportunities
  • strategic content and performance narratives

Nice-to-have

  • smart risk-takers
  • courageous collaborators
  • curious minds
  • transparent culture
  • accessible leadership

Key Requirements

  • 10+ years in strategy, operations, or consulting
  • Experience leading client-facing teams in recurring revenue model
  • Proven experience leading cross-functional initiatives
  • Strong strategic and analytical skills
  • Demonstrated experience managing complex initiative portfolios
  • Strong executive communication skills
  • Ability to influence senior stakeholders
  • Exceptional organizational and program management skills

Work Rights

Not specified

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