Collections Consultant (polish & English) – Barcelona Sdc
Air Products & Chemicals Inc
Barcelona, Spain
Not specified; benefits: medical insurance, life i...
Fully remote
Native polish language proficiency
Strong english language skills
Customer service experience required
The role involves ensuring timely collection of outstanding customer balances while handling calls and emails within departmental targets
Job Summary
The role involves ensuring timely collection of outstanding customer balances while handling calls and emails within departmental targets.
Candidates will join a diverse 6-person team supporting the Polish market with a comprehensive 2-week training package provided.
The position offers a flexible compensation plan including medical insurance, pension plans, and the option to work from home 3 days per week.
Matching Summary
The role involves ensuring timely collection of outstanding customer balances while handling calls and emails within departmental targets.
Salary
Not specified; Benefits: Medical insurance, life insurance, pension plan, restaurant card, private health insurance for family, nursery vouchers, transport card, remote work support, parking space
Skills & Requirements
Must-have
Native Polish language proficiency
Strong English language skills
Customer service experience required
Credit and collections policy adherence
Dispute resolution capabilities
Nice-to-have
Czech, Slovak, or Hungarian language skills
Experience in corporate environment
SAP software proficiency
Basic accounting knowledge
Previous collections experience
Key Requirements
Native Polish speaker
Strong English proficiency
Customer service background
Business Administration or Economics degree preferred