Technical Support Analyst Oracle - Agadir Bay

Oracle

Agadir, Morocco
**
1st level support
Hotel pms applications
Customer service experience
** Oracle is seeking a Technical Support Analyst for its Hospitality OPERA Applications Support in Agadir, Morocco. This role focuses on providing first-level support for the OPERA product suite, requiring a blend of technical acumen and customer service skills. **

Matching Summary

Match Score: 75

** Oracle is seeking a Technical Support Analyst for its Hospitality OPERA Applications Support in Agadir, Morocco. This role focuses on providing first-level support for the OPERA product suite, requiring a blend of technical acumen and customer service skills. **

Skills & Requirements

Must-have

  • 1st level support
  • hotel PMS applications
  • customer service experience
  • English and German communication
  • 24x7 shifts
  • troubleshooting skills
  • Microsoft suite

Nice-to-have

  • Oracle OPERA experience
  • SQL knowledge
  • VMware knowledge
  • cross-cultural awareness
  • creative problem-solving

Key Requirements

  • Minimum 2 years' IT or hospitality systems support experience
  • Graduate degree in technical, hospitality, or business field
  • Strong troubleshooting and problem-solving ability
  • Flexibility for global 24x7 shifts including weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter