Guest Services Assistant Manager（ゲストサービス　アシスタントマネージャー）

Marriott International

Fukuoka, Japan
**
2 years guest services experience
Front desk operations management
Guest complaint resolution skills
** Marriott International is seeking a Guest Services Assistant Manager in Fukuoka, Japan, who will oversee property operations, ensuring top-notch hospitality and service. The ideal candidate will have experience in guest services and strong leadership abilities to manage and motivate a team. **

Job Summary

  • The role serves as the property Manager on Duty to oversee all property operations and ensure the highest levels of hospitality are provided.
  • Candidates must be able to handle complaints, settle disputes, and resolve grievances while maintaining strong working relationships with all departments.
  • The position requires leading guest services teams by setting performance standards, conducting training, and participating in employee performance appraisals.

Matching Summary

Match Score: 75

** Marriott International is seeking a Guest Services Assistant Manager in Fukuoka, Japan, who will oversee property operations, ensuring top-notch hospitality and service. The ideal candidate will have experience in guest services and strong leadership abilities to manage and motivate a team. **

Skills & Requirements

Must-have

  • 2 years guest services experience
  • Front desk operations management
  • Guest complaint resolution skills
  • Team leadership and supervision
  • Budget and payroll comprehension

Nice-to-have

  • Strong interpersonal communication skills
  • High visibility in public areas
  • Cultural diversity appreciation
  • Emergency plan implementation knowledge
  • Coaching and mentoring abilities

Key Requirements

  • High school diploma or GED with 2 years experience
  • OR 2-year degree in Hospitality or related major
  • Experience in guest services or front desk area

Work Rights

Not specified

Tailored Resume

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