Customer Onboarding Project Manager

Airship

Remote, United States
Base: $75,000-$85,000 usd py; bonus/equity: stock ...
Remote
3+ years client-facing project management experience
Manage multiple complex implementation projects simultaneously
Proficiency in jira, asana, monday.com, or microsoft project
You will serve as the primary point of contact for new customers, coordinating end-to-end technical implementations to ensure they go live on time

Job Summary

  • You will serve as the primary point of contact for new customers, coordinating end-to-end technical implementations to ensure they go live on time.
  • The role involves managing multiple onboarding projects simultaneously while working closely with cross-functional teams to align technical execution with business goals.
  • Employees receive competitive medical, dental, and vision insurance, flexible time off, paid parental leave, and a monthly stipend for remote work.

Matching Summary

You will serve as the primary point of contact for new customers, coordinating end-to-end technical implementations to ensure they go live on time.

Salary

Base: $75,000-$85,000 USD per year; Bonus/Equity: Stock options included; Benefits: Medical, dental, vision, PTO, parental leave, volunteer time off

Skills & Requirements

Must-have

  • 3+ years client-facing project management experience
  • Manage multiple complex implementation projects simultaneously
  • Proficiency in Jira, Asana, Monday.com, or Microsoft Project
  • Strong verbal and written communication skills
  • Risk management and proactive roadblock identification

Nice-to-have

  • Experience with digital marketing solutions or SaaS products
  • Familiarity with software development lifecycle (SDLC)
  • PMP or CAPM certification
  • Experience with GitHub version control systems
  • Track record of using AI tools to improve workflows
  • Spanish language proficiency

Key Requirements

  • 3+ years direct experience in client-facing project management
  • Fluency in English required
  • Ability to manage multi-month implementation projects
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter