As a Service Designer, you will play a crucial role in helping clients understand and improve their services by applying human-centered design tools and principles
Job Summary
As a Service Designer, you will play a crucial role in helping clients understand and improve their services by applying human-centered design tools and principles.
You will define and develop new services and the artefacts necessary to communicate, iterate and launch them, playing a key role making the complex simple, bringing together research, design, technology, business and organizational considerations across the end-to-end experience.
Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits.
Matching Summary
As a Service Designer, you will play a crucial role in helping clients understand and improve their services by applying human-centered design tools and principles.
Skills & Requirements
Must-have
human-centered design tools and principles
customer journey maps, service blueprints
facilitate co-creation workshops
prototype service solutions
qualitative and quantitative research
Nice-to-have
fostering a culture of user-centricity
driving impactful change
redefining customer journeys
working with diverse network of talent
Key Requirements
Professional experience in Service Design
Experience in one or more of the following industries: Financial Services, Health and Public Sector and Communications Media & Tech
Applications with a design portfolio demonstrating appropriate experience