The Service Associate serves as a welcoming host responsible for creating a fun atmosphere and providing exceptional service to all members
Job Summary
The Service Associate serves as a welcoming host responsible for creating a fun atmosphere and providing exceptional service to all members.
Key duties include greeting guests, managing check-ins, processing payments, and ensuring the front desk area remains clean and organized.
Employees must embrace core values such as taking personal responsibility, being optimistic, and fighting hard to win while supporting member fitness journeys.
Matching Summary
The Service Associate serves as a welcoming host responsible for creating a fun atmosphere and providing exceptional service to all members.
Skills & Requirements
Must-have
Previous customer service experience
Ability to lift over 40 lbs
CPR certification within 30 days
Proficiency in MS Office and gym software
Flexibility for evenings and weekends
Nice-to-have
Interest in the fitness industry
Strong interpersonal skills
Fast-paced environment adaptability
Problem-solving skills
Team player attitude
Key Requirements
CPR certification required within 30 days of hire
Must attend mandatory company trainings within 30 days
Ability to bend and lift more than 40 lbs routinely
Experience in customer service or front desk role preferred