Online Reputation Management

Glanbia

Mumbai, India
On-site
Review management across social platforms
Crisis management and response strategies
Social listening tools proficiency
The role involves reviewing customer feedback across all relevant social media platforms and websites for multiple locations

Job Summary

  • The role involves reviewing customer feedback across all relevant social media platforms and websites for multiple locations.
  • Candidates must build and maintain strategies for monitoring, managing, and encouraging reviews on various online channels.
  • The position requires readiness for rotational shifts including night shifts with a work-from-office requirement.

Matching Summary

The role involves reviewing customer feedback across all relevant social media platforms and websites for multiple locations.

Skills & Requirements

Must-have

  • Review management across social platforms
  • Crisis management and response strategies
  • Social listening tools proficiency
  • Public response writing skills
  • Rotational shift availability

Nice-to-have

  • Entrepreneurial mindset with bias for action
  • Visionary approach to customer experience
  • Strong internal coordination abilities
  • Proactive trend identification skills

Key Requirements

  • Any Graduate or Undergraduate degree
  • Willingness to work rotational night shifts
  • Strong integrity and proactive approach

Work Rights

Not specified

Tailored Resume

Cover Letter