Direct, remotely, the activities of 10-25 service technicians and possibly 1 dispatcher, share on call duties
Job Summary
Direct, remotely, the activities of 10-25 service technicians and possibly 1 dispatcher, share on call duties.
Meet or exceed region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory, etc.
Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths -based development, and unlocking human potential.
Matching Summary
Direct, remotely, the activities of 10-25 service technicians and possibly 1 dispatcher, share on call duties.
Skills & Requirements
Must-have
Direct service technicians remotely
Oversee processes for productivity
Meet or exceed region service goals
Create ultimate customer service
Analyze process productivity enhancements
Audit incoming work orders for accuracy
Nice-to-have
World class team of problem solvers
Diligent innovators and fresh thinkers
Model and foster company values
Engaged workplace cultures
Professional development investment
Key Requirements
High School diploma required
Valid state driver’s license
Clean driving record
Ability to work nights and/or weekends
Proven track record of success
Ability to work in a fast paced, chaotic environment
Proven team builder and player
Strong business acumen
Demonstrated communication skills
Excellent team and interpersonal skills
Strong detail orientation
Strong computer skills
Work Rights
Legally authorized to be employed in the United States