Workforce Management (wfm) Analyst

Hewlett Packard Enterprise

Taguig City, Philippines
Hybrid
Workforce forecasting
Capacity planning
Scheduling analysis
The Workforce Management Analyst supports global customer support operations by providing accurate forecasting and capacity planning

Job Summary

  • The Workforce Management Analyst supports global customer support operations by providing accurate forecasting and capacity planning.
  • This role partners with Operations and Workforce Management leadership to translate demand signals into actionable staffing insights.
  • Hewlett Packard Enterprise values varied backgrounds and offers flexibility to manage work and personal needs.

Matching Summary

The Workforce Management Analyst supports global customer support operations by providing accurate forecasting and capacity planning.

Skills & Requirements

Must-have

  • Workforce forecasting
  • Capacity planning
  • Scheduling analysis
  • Workforce reporting

Nice-to-have

  • Strong analytical skills
  • Effective communication
  • Team collaboration

Key Requirements

  • Bachelor’s degree in related field
  • Experience in workforce management
  • Strong Excel skills

Work Rights

Not specified

Tailored Resume

Cover Letter