Tour Guide | Highmark Stadium

Legends Global

Buffalo, US
Base: $18ph; bonus/equity: not specified; benefits...
On-site
Engaging and informative tours
High standards of service and professionalism
Visitor safety
The job posting is for a Tour Guide position at Highmark Stadium with Legends Global in Buffalo, NY, focusing on delivering engaging tours and exceptional customer service. The role requires effective communication, customer service experience, and flexibility in scheduling

Job Summary

  • As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
  • This role leads daily and private tours, provides accurate facts and storytelling, ensures visitor safety, and upholds the service standards expected at Highmark Stadium.
  • The New Highmark Stadium will become the new home of the Buffalo Bills, opening in the 2026 NFL season with state-of-the-art technology.

Matching Summary

Match Score: 85

The job posting is for a Tour Guide position at Highmark Stadium with Legends Global in Buffalo, NY, focusing on delivering engaging tours and exceptional customer service. The role requires effective communication, customer service experience, and flexibility in scheduling.

Salary

Base: $18/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Engaging and informative tours
  • High standards of service and professionalism
  • Visitor safety
  • Accurate facts and storytelling
  • Exceptional customer service
  • Professional image and pleasant demeanor

Nice-to-have

  • Team-oriented attitude
  • Bilingual skills

Key Requirements

  • Ability to communicate effectively with groups
  • Relevant customer service experience
  • Excellent interpersonal and guest engagement skills
  • Ability to memorize and accurately recite scripted tour facts
  • Willingness to be flexible with schedule
  • Computer experience and internet access
  • Ability to stand for long periods
  • Ability to walk long distances
  • Ability to use escalators and operate elevators
  • Ticketmaster Host experience is a plus
  • Bilingual skills are a plus

Work Rights

Not specified

Tailored Resume

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