Patient Services Representative (psr) - Per Diem (park Ridge)

thealpha.careers

Park Ridge, IL, USA
Base: $19.45 - $29.20 ph; bonus/equity: not specif...
Patient appointment scheduling
Electronic medical record (emr) system use
Billing information entry and follow-up
Patient Services Representatives provide efficient, high-quality service to patients by managing appointments, billing, and inquiries both in-person and via telephone

Job Summary

  • Patient Services Representatives provide efficient, high-quality service to patients by managing appointments, billing, and inquiries both in-person and via telephone.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs.
  • Advocate Health is a large nonprofit integrated health system nationally recognized for clinical innovation and equitable care, employing 155,000 teammates across 69 hospitals.

Matching Summary

Patient Services Representatives provide efficient, high-quality service to patients by managing appointments, billing, and inquiries both in-person and via telephone.

Salary

Base: $19.45 - $29.20 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Patient appointment scheduling
  • Electronic Medical Record (EMR) system use
  • Billing information entry and follow-up
  • Customer service in healthcare setting
  • Handling multiple phone lines
  • Medical record preparation and maintenance

Nice-to-have

  • Knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem solving for patient inquiries
  • Ability to work under stressful conditions
  • Experience with difficult callers
  • Team collaboration for patient lifts

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience handling difficult callers or patients

Work Rights

Not specified

Tailored Resume

Cover Letter