Policy Owner Service, Specialist-3

AIA

2 years relevant experience in insurance industry
Diploma in any discipline
Verbal and written communication skills in english and bahasa malaysia
The role is responsible for providing after-sales support to policy-related administrative processes and resolving difficult customer requests

Job Summary

  • The role is responsible for providing after-sales support to policy-related administrative processes and resolving difficult customer requests.
  • Candidates must possess at least 2 years of relevant experience in the insurance industry and hold a diploma in any discipline.
  • The position involves monitoring team performance, enforcing quality standards, and participating in organization-wide projects.

Matching Summary

The role is responsible for providing after-sales support to policy-related administrative processes and resolving difficult customer requests.

Skills & Requirements

Must-have

  • 2 years relevant experience in Insurance industry
  • Diploma in any discipline
  • Verbal and written communication skills in English and Bahasa Malaysia

Nice-to-have

  • Ability to speak other languages
  • Strong leadership and coaching skills
  • Experience with POS transactions

Key Requirements

  • Minimum 2 years insurance industry experience
  • Diploma qualification required
  • Proficiency in English and Bahasa Malaysia

Work Rights

Not specified

Tailored Resume

Cover Letter