Patient Care Coordinator - Ch Internal Medicine - Full Time - Days

Concord Hospital

High school degree or ged equivalency
Proven customer service experience
Knowledge of medical office operations
The Patient Care Coordinator serves as the primary access point for patients and their families, ensuring timely and compassionate customer service

Job Summary

  • The Patient Care Coordinator serves as the primary access point for patients and their families, ensuring timely and compassionate customer service.
  • Key responsibilities include verifying insurance information, scheduling appointments, coordinating patient care between services, and maintaining accurate medical records.
  • The role requires knowledge of billing, coding, payer guidelines, and compliance with DNV standards within a patient-centered medical home environment.

Matching Summary

The Patient Care Coordinator serves as the primary access point for patients and their families, ensuring timely and compassionate customer service.

Skills & Requirements

Must-have

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Ability to pass annual registration competency exam

Nice-to-have

  • Familiarity with medical terminology
  • Demonstrated ability to interact with public
  • Promotes Patient Connect enrollment culture

Key Requirements

  • High School diploma or GED required
  • Pass annual registration competency exam
  • Proven customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter