Sr Associate Technical Support Delivery Analyst - Learning

Umatcon

Warsaw, Poland
Base: zł124,100 pln - zł186,100 pln; bonus/equity:...
Fully remote
2 years of experience with saas
Basic knowledge of sql syntax
Ability to read and analyze log files
Umatcon is seeking a Senior Associate Technical Support Delivery Analyst to join their Customer Support Team in Warsaw, Poland. The ideal candidate will have experience in SaaS Enterprise software, strong communication skills, and a basic understanding of programming and SQL

Job Summary

  • The Workday Customer Support Team is passionate about customer service, innovation, and excellence.
  • They investigate, diagnose, and deliver time-sensitive solutions to customers worldwide.
  • The company promotes work-life balance and champions equal opportunities for everyone.

Matching Summary

Match Score: 85

Umatcon is seeking a Senior Associate Technical Support Delivery Analyst to join their Customer Support Team in Warsaw, Poland. The ideal candidate will have experience in SaaS Enterprise software, strong communication skills, and a basic understanding of programming and SQL.

Salary

Base: zł124,100 PLN - zł186,100 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years of experience with SaaS
  • Basic knowledge of SQL syntax
  • Ability to read and analyze log files

Nice-to-have

  • Creative approach and eagerness to learn
  • Experience with web service integrations
  • Demonstrable ability to support HCM solutions

Key Requirements

  • Basic experience with API clients
  • Confident communicator in writing
  • Ability to collaborate with multiple partners

Work Rights

Not specified

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