Clinical Referral Specialist

Advocate Health

Base: $21.85 - $32.80; bonus/equity: not specified...
Not specified
Scheduling complex specialty appointments
Communicating pre and post appointment instructions
Documenting patient contact attempts
Advocate Health is seeking a Clinical Referral Specialist to manage patient scheduling and ensure effective communication of appointment protocols. The role requires a high school diploma and a minimum of one year of experience in a medical group, with a focus on patient care coordination

Job Summary

  • Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
  • Responsible for providing provider referrals to patients based on the ordered medical service and patient’s preferences.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Clinical Referral Specialist to manage patient scheduling and ensure effective communication of appointment protocols. The role requires a high school diploma and a minimum of one year of experience in a medical group, with a focus on patient care coordination.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Scheduling complex specialty appointments
  • Communicating pre and post appointment instructions
  • Documenting patient contact attempts
  • Providing provider referrals
  • Patient-focused software systems (EPIC & I3)
  • Excellent communication skills
  • Proficiency in Microsoft Office

Nice-to-have

  • Highest level of patient service
  • Problem solving patient concerns
  • Educating patients on referral requirements
  • Working independently and self-directed
  • Managing multiple tasks efficiently

Key Requirements

  • High School Graduate
  • 1 year experience in medical group
  • Coordination of patient care experience
  • Scheduling specialty services experience
  • Understanding of medical terminology

Work Rights

Not specified

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