The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting and checking out patients, and processing payments
Job Summary
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting and checking out patients, and processing payments.
The ideal candidate must have at least one year of experience in a veterinary setting and a strong customer service background.
Full-time employees receive outstanding benefits including medical, vision, dental, life insurance, HSA, 401k with match, and paid time off.
Matching Summary
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting and checking out patients, and processing payments.
Salary
Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: Medical, vision, dental, life insurance, HSA, 401k match, PTO (FT only)
Skills & Requirements
Must-have
Answer phones and schedule appointments
Admit and check out patients
Process payments and manage finances
Communicate between clients and staff
Work with diverse clients and animals
Nice-to-have
Exceptional can-do friendly personality
Desire to learn and grow
Ability to show empathy toward clients
Experience using electronic medical records
Willingness to train other team members
Key Requirements
At least one-year experience in a veterinary setting