Parts Advisor

NAPA Auto Parts - Commercial

Congleton, United Kingdom
Taking orders over the telephone
Upselling to increase invoice value
Outbound calling to raise customer awareness
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base

Job Summary

  • As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
  • In return we offer an opportunity to join a global brand and market leader with exclusive discounts and cashback from 1000s of major retailers.
  • Opportunities for career progression and bespoke training are available, alongside free pension advice and access to health, wellbeing and financial tools.

Matching Summary

As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Upselling to increase invoice value
  • Outbound calling to raise customer awareness
  • Building long-term customer rapport
  • Promoting offers and discounts

Nice-to-have

  • Pro-active and enthusiastic
  • Demonstrate empathy towards customers
  • Professional communication skills

Key Requirements

  • Punctual, organised, and efficient
  • Ordering and sending the right parts, first time

Work Rights

Not specified

Tailored Resume

Cover Letter