Field Application Engineer, Spsd

Agilent Technologies UK

Hachioji, Japan
Fully remote
Scientific technical expertise
Pre-sales technical support
Customer requirements analysis
Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers

Job Summary

  • Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers.
  • Provides expertise during various phases of the sales process including pre-sales technical and application support for the sales team.
  • Ensures post-sales applications support inquiries and complaints are documented and logged according to regulatory and quality policies.

Matching Summary

Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers.

Skills & Requirements

Must-have

  • scientific technical expertise
  • pre-sales technical support
  • customer requirements analysis
  • sample analysis
  • customer demonstrations
  • technical presentations
  • wet-lab and data analysis
  • troubleshooting remote and on-site
  • customer feedback communication

Nice-to-have

  • customer satisfaction focus
  • integrates Agilent products
  • regulatory and quality policies
  • presenting at conferences

Key Requirements

  • 4+ years relevant experience
  • Bachelor's or Master's Degree
  • Post-graduate certification/license may be required
  • consent to customer credentialing

Work Rights

Not specified

Tailored Resume

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