Customer Service Representative - Luxury Retail – Remote Usa

TTEC

Englewood, CO, United States
Base: $16 ph; bonus: performance bonus opportuniti...
Remote
1 year or more customer service experience
High speed internet greater than 15 mbps
Computer experience and smart phone access
TTEC is seeking a Customer Service Representative for their Luxury Retail division, offering a remote position to support customers of an iconic luxury brand. Ideal candidates will have customer service experience and a passion for high fashion, while enjoying a supportive and inclusive company culture

Job Summary

  • This role involves supporting customers of an iconic global luxury retail brand with white glove treatment.
  • Employees receive supportive career development including webcam-enabled coaching and thousands of free courses.
  • The position offers a base wage starting at $16 per hour plus performance bonus opportunities and a healthy benefits package.

Matching Summary

Match Score: 85

TTEC is seeking a Customer Service Representative for their Luxury Retail division, offering a remote position to support customers of an iconic luxury brand. Ideal candidates will have customer service experience and a passion for high fashion, while enjoying a supportive and inclusive company culture.

Salary

Base: $16 per hour; Bonus: Performance bonus opportunities; Benefits: PTO, tuition reimbursement, health and wellness incentives

Skills & Requirements

Must-have

  • 1 year or more customer service experience
  • High speed internet greater than 15 mbps
  • Computer experience and smart phone access

Nice-to-have

  • Appreciation for high fashion brands
  • Passion for exquisite personalized service
  • Ability to resolve mid-to-high level issues

Key Requirements

  • 1 year post-secondary education OR 2 years equivalent work experience
  • Residency in one of the 40 preferred states excluding AK, CA, HI
  • US citizenship or work authorization required

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter