Job Summary

• This role sits within a centralized, in house team and plays a critical role in protecting brand reputation, building consumer trust, and strengthening loyalty through thoughtful, timely, and empathetic engagement.
• As the frontline voice of our brands, this role ensures consumers feel heard, supported, and valued across social platforms—while also translating community insights into actionable feedback for brand, marketing, and customer experience teams.
• We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Matching Summary

Salary

Base: $85,000.00 - $122,200.00 / year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's Degree in related field
• Proven, hands-on community management experience
• Direct experience managing communities on Meta, TikTok, and YouTube
• Exceptional written communication skills
• Comfort managing high visibility brands

Work Rights