As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will be joining one of our Multi Channel Branches, servicing customers face to face and via digital channels.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service
In-depth customer conversations
Assist with general banking
Build personal connections
Support digital banking
Problem solve and provide solutions
Nice-to-have
Experience in financial services
Experience in retail or hospitality
Articulate financial terms clearly
Act with integrity
Customer at the center
Work in a busy environment
Key Requirements
Secondment/contract opportunity until Feb 2027
Flexible roster available
Experience in delivering exceptional customer service