Ncc Specialist

Solventum

San Antonio, Texas, United States
Base: $39,360 - $54,120; bonus/equity: variable in...
On-site
Handle inbound calls
Assess caller's request
Deliver customer-focused solutions
As a Customer Support Specialist I, you will be part of the Inbound team and serve as a key point of contact for individuals such as patients, family members, physicians, skilled nursing facilities, and other healthcare professionals

Job Summary

  • As a Customer Support Specialist I, you will be part of the Inbound team and serve as a key point of contact for individuals such as patients, family members, physicians, skilled nursing facilities, and other healthcare professionals.
  • You will handle inbound calls from patients, physicians, and facility staff with inquiries and requests regarding NPWT (Negative Pressure Wound Therapy).
  • Solventum offers a range of programs to help you live your best life, both physically and financially.

Matching Summary

As a Customer Support Specialist I, you will be part of the Inbound team and serve as a key point of contact for individuals such as patients, family members, physicians, skilled nursing facilities, and other healthcare professionals.

Salary

Base: $39,360 - $54,120; Bonus/Equity: variable incentive pay, if eligible; Benefits: Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits

Skills & Requirements

Must-have

  • Handle inbound calls
  • Assess caller's request
  • Deliver customer-focused solutions
  • Microsoft Office Suite proficiency

Nice-to-have

  • Strong customer service mindset
  • Flexibility and adaptability
  • Work within a 24/7 operation

Key Requirements

  • High School Diploma/GED or higher
  • Two or more years of relevant experience
  • Work authorization without sponsorship

Work Rights

Must be legally authorized to work in the country of employment without sponsorship

Tailored Resume

Cover Letter