Mgr, Branch Service Manager

UOB Group

Bangsar, Malaysia
Operational efficiency oversight
Customer service management
Regulatory compliance adherence
The Branch Service Manager is responsible for overseeing and optimizing the operational efficiency and service quality of a branch

Job Summary

  • The Branch Service Manager is responsible for overseeing and optimizing the operational efficiency and service quality of a branch.
  • This role ensures a seamless and positive experience for customers while adhering to bank policies and regulatory requirements.
  • The manager will lead a service team and implement strategies to enhance customer satisfaction and operational effectiveness.

Matching Summary

The Branch Service Manager is responsible for overseeing and optimizing the operational efficiency and service quality of a branch.

Skills & Requirements

Must-have

  • Operational efficiency oversight
  • Customer service management
  • Regulatory compliance adherence

Nice-to-have

  • High-performance culture fostering
  • Strong communication skills
  • Team collaboration

Key Requirements

  • Bachelor's degree in related field
  • Minimum of 5 years banking experience
  • At least 2 years in a managerial role

Work Rights

Not specified

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