Service Delivery Manager - Partner Relations

Airbus India Private Limited

Bangalore, India
Partner relationship management
Service level agreement monitoring
Supplier risk management
The role is crucial for ensuring that solutions meet high standards of security, reliability, and performance required in the aerospace industry

Job Summary

  • The role is crucial for ensuring that solutions meet high standards of security, reliability, and performance required in the aerospace industry.
  • You will be a key player responsible for building, managing, and optimizing relationships with external partners and business units.
  • Airbus is committed to workforce diversity, equal opportunities, and fostering flexible working arrangements to stimulate innovative thinking.

Matching Summary

The role is crucial for ensuring that solutions meet high standards of security, reliability, and performance required in the aerospace industry.

Skills & Requirements

Must-have

  • Partner relationship management
  • Service Level Agreement monitoring
  • Supplier risk management
  • ITIL framework knowledge
  • Cross-functional collaboration
  • Negotiation and contract management

Nice-to-have

  • SD Lifecycle and Architecture knowledge
  • Product management experience
  • ServiceNow platform understanding
  • Advanced English communication
  • French language skills
  • Self-motivated and proactive work style

Key Requirements

  • 6-8 years experience in IT partner-facing roles
  • Bachelor's degree in Computer Science or related field
  • ITIL Expert/Intermediate certification
  • Experience in regulated industries like aerospace or defense
  • Strong negotiation and problem-solving skills

Work Rights

Not specified

Tailored Resume

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