Principal Product Manager, It Service Management

Workday

Fully remote
Servicenow platform experience
Itsm and itil practices
Servicenow product roadmap
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization

Job Summary

  • As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
  • Your key responsibilities will include serving as a strategic advisor to business stakeholders, defining ITSM transformation goals, and identifying new areas for ServiceNow utilization.
  • The company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.

Matching Summary

As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • ITSM and ITIL practices
  • ServiceNow product roadmap
  • business analysis and requirements gathering
  • process reengineering and integration

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • empathy and shared enthusiasm
  • innovative team environment

Key Requirements

  • 12+ years of ServiceNow platform experience
  • ITIL Foundation Certification
  • Bachelor's degree or equivalent professional experience
  • Proven record of driving platform adoption
  • Extensive full life cycle development experience

Work Rights

Not specified

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