Customer Service Manager

Agilent Technologies UK

Not specified; individual pyy determined by work l...
5 years managerial experience
Sox and iso regulatory compliance
Multi-national team leadership
The role provides leadership for customer operation specialists in order fulfilment, quota credit, collections, and contracts while ensuring strong compliance to SOX/ISO regulations

Job Summary

  • The role provides leadership for customer operation specialists in order fulfilment, quota credit, collections, and contracts while ensuring strong compliance to SOX/ISO regulations.
  • The successful candidate will drive a culture of collaboration and customer intimacy while executing strategic plans to meet regional business goals.
  • This position requires building a diverse team with critical skills for current and future business needs using tools like Power BI and Generative AI.

Matching Summary

The role provides leadership for customer operation specialists in order fulfilment, quota credit, collections, and contracts while ensuring strong compliance to SOX/ISO regulations.

Salary

Not specified; Individual pay determined by work location and additional factors; Pay ranges available at careers.agilent.com

Skills & Requirements

Must-have

  • 5 years managerial experience
  • SOX and ISO regulatory compliance
  • Multi-national team leadership
  • Strategic plan execution
  • Cross-functional collaboration

Nice-to-have

  • Generative AI proficiency
  • Power BI dashboard creation
  • Conflict management skills
  • Culture of innovation
  • Employee engagement strategies

Key Requirements

  • Bachelor's or Master's degree
  • 5 years of managerial experience
  • Experience in audit environment (SOX/ISO)
  • Proven track record in multi-national organizations
  • Customer Services/Operations experience preferred

Work Rights

Not specified

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