Engineer- Field It Support

JOHNSON CONTROLS

Tokyo, Japan
Fully remote
Native or business-level japanese and english
4-5 years it operations experience
Hands-on hardware and network support
Johnson Controls is seeking a Field IT Support Engineer for their Tokyo office, focusing on hands-on IT support and infrastructure management in a multinational environment. The ideal candidate should have strong bilingual communication skills in Japanese and English, along with solid technical knowledge in IT operations

Job Summary

  • This role requires a proactive professional to provide on-site and remote IT support for hardware, software, and network issues.
  • The ideal candidate will manage the full lifecycle of IT assets including procurement, deployment, and disposal while coordinating with global teams.
  • Candidates must possess strong bilingual communication skills in Japanese and English to support high-profile meetings and senior executives.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Field IT Support Engineer for their Tokyo office, focusing on hands-on IT support and infrastructure management in a multinational environment. The ideal candidate should have strong bilingual communication skills in Japanese and English, along with solid technical knowledge in IT operations.

Skills & Requirements

Must-have

  • Native or business-level Japanese and English
  • 4-5 years IT operations experience
  • Hands-on hardware and network support

Nice-to-have

  • ServiceNow or similar ITSM platform exposure
  • Experience in multinational IT environment
  • Familiarity with Japanese business culture

Key Requirements

  • Minimum 4–5 years in IT operations
  • JLPT N2 or above language proficiency
  • Strong understanding of IT security principles

Work Rights

Not specified

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